775.852.4333                                                                                                                        This email address is being protected from spambots. You need JavaScript enabled to view it.

Laptop and Computer Repair Services

For those in the local Reno, Sparks, Carson City and North Lake Tahoe area our in-shop laptop and computer repair service may be just what you're looking for. We strive to be the best laptop and computer repair store in Northern Nevada.

Our in-shop services have put us in the winning company's in the last two years of the Best of Sierra Nevada awards! 

Diagnostics

If you're not sure what's going on with computer or laptop, or aren't sure if your laptop or computer is worth repairing / upgrading, bring it to our shop for low cost diagnostics. We'll make repair, upgrade or replacement recommendations. If you choose to move forward with the repair or upgrade the diagnostics fee will be applied towards the repair labor. 

Basic diagnostics is $49.50 and Gaming computer diagnostics is $99.00.

We'll never sell you useless add-ons or "optimization" like some other stores do. You can trust that you'll be provided the top level of service and all the information you need to make a decision on the repair of your laptop or computer.

 

Here are just a few of our 5 Star Reviews!

"Great customer service, the technician took time to listen to me and understand the problems I was having with my PC. This is the second time I have used Top Speed, can not say enough about them, and the fast turn around too, my system was fixed in less than a day."

"My computer operating efficiently is essential for my business. Top Speed Computers has been wonderful at ensuring it does. When I've had emergencies, they work quickly to get it back to me so my small business can keep running. They recently upgraded my computer's RAM and storage and it's been wonderful. I highly suggest them!"

"Amazing experience at Top Speed Computer Services. My desktop computer would not work, and I could not figure out why. After being frustrated I decided to come into Top Speed Computer Services and met with Technician Caleb. Caleb had amazing attention to detail and passion for this project. I was in need of a diagnostic. Caleb was able to provide me with a reason and solution in less than a couple hours. His help was bar none to what I have experienced before. I could not recommend Top Speed Computer Services enough from this amazing service provided!"

 

 

In-Shop Laptop Repair

Looking for local laptop repair services? Top Speed Computer Services is your place. If your laptop is out of warranty, but needs to be serviced, call us today. Whether it's a cracked screen, broken key on the keyboard, virus removal or other laptop repair we're here to help. If you're looking for pricing on a specific part (screen, keyboard, memory upgrade, battery, replacement power brick, etc) either email us at This email address is being protected from spambots. You need JavaScript enabled to view it., use our contact form, or call us at 775-852-4333. We'll need the brand, model number and part you are looking to provide a pricing estimate.

All in-shop repairs are $99 /hour plus parts when applicable.

 

In-Shop Computer Repair and Service

Top Speed Computer Services offers in-shop computer repair services. Whether you are looking for a general clean up, virus / malware removal, fan replacement, a hard drive is failing, data transfer, memory upgrade, OS upgrade, or any other repair we can help. 

Gaming Computers - Do you want to source all of your own parts for your new gaming build, but would rather have someone else build, test and do cable management on it. TSCS will take care of that for you.

Or have you attempted to build your new gaming computer had home and run into issues, we are here to troubleshoot any gaming build!

All in-shop repairs are $99 /hour plus parts when applicable. Any questions call us at 775-852-4333.

 

Windows 10 End of Life is Just Around the Corner - Laptop or Computer Upgrade to Windows 11

Running Windows 10 and looking to upgrade to Windows 11 to extend the life of your laptop or computer? Windows 11 has hardware requirements, call us today to determine if you computer can be upgraded to Windows 11.

 

At Home Computer Troubleshooting Check List

1. Is the monitor turned on? This sounds simple enough, but you'd be surprised how often the monitor being turned off is the culprit. You've jiggled the mouse, tapped a few keys on the keyboard, but still see nothing on your monitor and you start to panic. But before you do, make sure the monitor hasn't just been turned off by someone who has over-zealously decided today is the day to save energy!
2. Is the computer plugged in and the power strip turned on? Not remarkably different from the monitor being turned off. There are no shortage of calls we've headed out on that the fix was as simple as hitting the power switch on the power strip, surge protector or UPS.
3. Unplug or replug? So it seems the network, modem, mouse or keyboard are on the frizt...until the cables have been eliminated it is always a cable problem. Turn the computer or laptop and monitor off, unplug all the cables and replug them back in, checking to make sure you've got them securely into their receptor. Now turn everything back on - you'd be surprised how often this resolves the issue. Or is it a wireless mouse or keyboard? When was the last time you changed the batteries? Never. Try that first!
4. Is there ink or toner in the printer? Just when you think you have a major printer issue, make sure it's not just that you're in need of supplies.
5. Where is your computer trying to boot from? A disk, CD, DVD, or thumb drive in one of your drives can cause all kinds of strange errors when trying to boot. So if you're having issues booting make sure your drives are empty and try again.
6. When in doubt - Reboot! You have, of course, rebooted your computer several times through your troubleshooting process...  You haven't?!? People often leave a frozen computer hoping it will fix itself and start working again - every once in a while that works, but if you've waited 10 minutes with no change it's time to consider doing a power down and reboot.

 

Best Practices For Avoiding Spyware, Malware and Viruses

1. Never download any free software from companies you don't know and have some trust in - especially screensavers and emoticons. Prior to ransomware hitting with a vengeance, the worst infections we've seen have come from free downloaded screensavers - it was adorably Halloween holiday themed, but it was also allowing access to everything on the computer to the bad actors.
2. Never open any email attachment unless you know and trust the sender - and even then if the text or title to the email seem odd, go with your gut and check with the sender to make sure it's genuinely from them before you open it.
3. If you click a link or a document in an email and it sends you somewhere to log in - DON'T!!! This is the number one way cyber criminals steal your login credentials.
4. You received an email you think is from your bank? Never click the link in the email!!! Always go directly to your browser and go directly to the bank to follow up on whatever happens to be in the email.
5. Never open any .Zip attachments from emails unless you are expecting to receive a zip. .Zip attachments harbor all sorts of infections that you definitely don't want your computer or your company's network to get hit with. If you're unsure if it's legitimate, call the sender to verify before opening it.
6. A good anti-virus program running up-to-date at all times may help, but remember those who send viruses and malware are always working to find ways around those programs.  In the words of Harry's Potters Alastor Moody the  best advise we can give you is "Constant Vigilance!"

If you're looking for a good anti-virus program to install on your computer we recommend Malwarebytes.

 

More Complements From Some of Our In-Shop Repair Customers (We really are very lucky to have so many amazing customers!)

• "You guys are amazing! Technical geniuses that fix my computer problems lightning fast for a very reasonable price. I know I can count on you for top quality service!"
• "This company KNOWS their PC Stuff! Helpful and affordable!"
• "Took my laptop in Because it was very slow and not working very well. The great professional staff at TopSpeed fixed my laptop and it ran as good as the day I bought it. I highly recommend TopSpeed to anyone with a computer"
• "Friendly, informative, quick, and reasonably priced. After I could no longer troubleshoot on my own, I brought my PC in and they had me all fixed up in no time. I do recommend and I will be a repeat customer for sure."
• "Great communication. Fast Service."
• "Friendly, competent service.  I needed a new keyboard for my laptop.  I dropped it off, they ordered the part (did not ask for a deposit), allowed me to pick-it up to use it while waiting for the part to arrive.  Received a phone call as promise, dropped it off and it was ready the same day.  The estimate was on target - very happy with Top Speed.  Thank you!"
• "You guys are great can't wait to refer my friends."
• "Very friendly and kept in touch with what they were doing and when things would be done. Very pleased."
• "I have had HUGE success with Top Speed!"
• "The first time I went was because I found them by searching Google...My computer was running very slowly and , since I am not computer savvy, I didn't know how how to remedy that. I took it in and 2 1/2 hours later they called me to come and pick it up. They are extremely professional and very personable. Three times since then I have been hit with a virus, the first time they had it ready for me in an hour and told me how i could take care of something like that if it happened again..when it DID happen again I WAS able to take care of it ...the third time it was even more aggressive and so I took it back to Top Speed . I am of an age where I am considered an "easy mark" for hackers and scammers and I am SO thankful that I can turn to this company for help. They charges for the services I received were reasonable and I recommend them to all of my friends."